Terms & Conditions

1. Acceptance of Terms

By accessing and using this website and services provided by Gabe's Plumbing, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

Gabe's Plumbing provides professional plumbing services for residential and commercial properties. All services are provided on an as-is basis. We reserve the right to refuse service to any customer who violates these terms or behaves inappropriately.

Service pricing, availability, and terms are subject to change without notice. All quotes provided are estimates and may be adjusted based on actual work performed.

3. SMS Messaging Terms & Compliance

3.1 Program Description

Gabe's Plumbing operates an SMS messaging program to communicate with customers about their plumbing services. By providing your phone number and consenting to SMS messages, you agree to receive text messages from Gabe's Plumbing at the phone number you provided.

The SMS program includes two types of messages:

• Transactional Messages: Service-related communications including appointment confirmations, updates, and support (required for service delivery)
• Marketing Messages: Promotional offers, special deals, and service announcements (optional, requires explicit consent)

3.2 Consent & Opt-In

By completing our contact form and checking the SMS consent boxes, you explicitly consent to receive SMS messages from Gabe's Plumbing. You confirm that you are the owner or authorized user of the phone number provided and that you have the authority to consent to SMS communications at that number.

3.3 Cancellation & STOP

You may cancel SMS messages at any time by replying "STOP" to any message from Gabe's Plumbing. Upon receipt of your STOP request, we will cease sending SMS messages to your number within a reasonable timeframe, typically within 24 hours.

Please note that transactional messages may continue to be sent if necessary to complete your current service request or for legal compliance purposes. To completely opt out of all communications, please contact us directly.

3.4 Support & HELP

To receive help or information about our SMS messaging program, reply "HELP" to any message from Gabe's Plumbing. You will receive information about:

• How to manage your SMS preferences
• How to opt out of messages
• How to contact us for support
• Information about message and data rates

3.5 Message & Data Rates

You acknowledge that standard message and data rates apply to SMS messages sent and received through our SMS program. These rates are determined by your mobile service provider and may vary depending on your service plan. Gabe's Plumbing is not responsible for any charges incurred by your mobile service provider.

Check with your mobile service provider for specific information about your plan's message and data rates.

3.6 Carrier Liability

Gabe's Plumbing is not responsible for any delays, failures, or errors in SMS message delivery. Delays or failures may result from:

• Mobile service provider network congestion or technical issues
• Device compatibility or technical problems
• Incorrect or outdated phone number information
• Service interruptions or outages
• Other causes beyond our reasonable control

Your mobile service provider may impose additional limitations on SMS messaging, and Gabe's Plumbing is not responsible for these limitations.

3.7 Supported Carriers

Our SMS program works with most major mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, message delivery is not guaranteed on all carriers or devices.

3.8 Data Privacy & Security

Your phone number and SMS message content are treated as confidential information. We use industry-standard encryption and security measures to protect your data. Your information will not be shared with third parties without your explicit written consent, except as required by law.

For more information about how we handle your data, please refer to our Privacy Policy.

3.9 Compliance with Laws

Our SMS messaging program complies with the Telephone Consumer Protection Act (TCPA) and other applicable federal, state, and local regulations governing SMS communications. We maintain records of your consent and honor all opt-out requests in accordance with these laws.

4. User Obligations

By using our services, you agree to:

• Provide accurate and complete information when requesting services
• Provide a valid phone number for SMS communications
• Maintain the confidentiality of any account information
• Comply with all applicable laws and regulations
• Not use our services for any unlawful or fraudulent purpose
• Not harass or abuse our staff or other customers
• Not attempt to interfere with or disrupt our services

5. Limitation of Liability

To the fullest extent permitted by law, Gabe's Plumbing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you for the services in question.

Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.

6. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Sangamon County, Illinois, and you hereby consent to the personal jurisdiction and venue of these courts.

7. Contact Information

If you have questions about these Terms & Conditions or need to contact us regarding your SMS preferences, please reach out:

8. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following any changes constitutes your acceptance of the new terms.